01
Key Benefits
- A full 360° view of every member, including profile, medical information, emergency contacts, membership status, payments, and activity—all on one screen.
- Faster, friendlier front-desk service by enabling staff to instantly access member details instead of searching through paperwork.
- Automated membership renewal and expiry reminders that help protect revenue and reduce member drop-off.
- Quick and hassle-free membership management, including upgrades, downgrades, freezes, transfers, and cancellations in just a few clicks.
- Improved member retention through clear insights into attendance, bookings, and engagement trends for every member.
02
Core Features
- Digital member registration with photo, contact information, and emergency details.
- Member categorization with groups and Business Unit assignment for better organization.
- Complete membership management, including purchase, renewal, upgrades, downgrades, freezes, transfers, and cancellations.
- Comprehensive financial history covering invoices, payments, outstanding balances, wallet and credit balances, and refunds.
- Complete activity tracking, including bookings, attendance, workouts, meal plans, and consultations.
- Multi-branch and multi-business-unit member management from a single platform.
FitnFi Advantage Give your team the tools to know every member and give every member the experience of being known.
Frequently Asked Questions
The following questions reflect the day-to-day scenarios FitnFi is built to handle from special pricing and automated renewals to coaching workflows and multi-branch operations. If a question isn’t covered here, our team is happy to walk through it directly.
No. BMI is a starting point. We combine it with body measurements and lifestyle insights.
There’s no judgment, only strategy. We design a progressive improvement plan tailored to you.
Athletes may show higher BMI due to muscle mass, which is why body composition analysis follows next.
Every 4–6 weeks is ideal for tracking structured progress.
Physical measurements often improve before visible transformation appears.